Operations & Maintenance (O&M)

Operations and Maintenance (O&M)

Operations and Maintenance is pivotal to organisation’s ability to achieve operational excellence by ensuring the efficient and reliable performance of various systems, facilities, infrastructure and equipment throughout their operational lifecycle.

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What is Operations & Maintenance?

O&M is a critical aspect of managing and sustaining various systems, facilities, infrastructure and equipment. It encompasses a wide range of activities to ensure that these assets function effectively and efficiently throughout their operational lifecycle. Operations and Maintenance activities are critical in industries such as manufacturing, construction, energy, transportation and more. Vital components of O&M include:

  • Operations involve daily activities to efficiently run systems, including monitoring and adjustments, aiming for peak productivity.

  • Maintenance aims to extend equipment life, including preventive and corrective measures, planned or reactive.

  • Asset management entails tracking and optimising all system assets. Safety and compliance prioritise adherence to regulations and safety standards.

  • Performance monitoring involves data analysis for efficient operation.

  • Energy efficiency focuses on reducing consumption and environmental impact.

  • Budgeting and planning allocate resources for maintenance and upgrades.

  • Documentation maintains records for accountability.

  • Sustainability emphasizes eco-friendly solutions, waste reduction and energy conservation.

SASREF

These broad areas collectively cover the effective management and longevity of systems, facilities and equipment.


What is an O&M manual?

An O&M (Operations and Maintenance) manual, often referred to as an O&M documentation or operations manual, is a comprehensive document that provides detailed information and instructions about the operation, maintenance and management of a system, facility, equipment or infrastructure. It is a valuable reference guide for individuals or teams responsible for these assets' ongoing operation and upkeep.



The benefits from properly executed O&M extend beyond cost savings, positively impacting an organisation's overall performance and competitiveness.





O&M Solutions

Hexagon offers a range of Operations and Maintenance (O&M) solutions to help organisations optimise their assets and processes. One of the key products in this domain is HxGN SDx®.

HxGN SDx® is a software solution designed to support digital asset information management. It allows organisations to efficiently manage and access asset data throughout the entire lifecycle of their facilities. With HxGN SDx®, users can easily organise, search and retrieve critical asset information, improving maintenance and operations efficiency.

In addition to HxGN SDx®, Hexagon offers other O&M solutions, including:

  • PAS PlantState Integrity
    Platform

    PAS PlantState Integrity analyzes data from disparate sources to provide critical safety and production information that improves operator situation awareness.

    • ×
      Human-Assisted autonomy
      Automated performance reporting for alarms, control loops, boundaries, and IPLs in addition to advanced state-based alarm and boundary management
    Learn more
  • PAS InBound
    Product

    PAS InBound® creates a master database of operational limits to ensure alignment across all sources of record and analyze performance against those limits.

    • ×
      Partial autonomy
      Automated reporting, analytics, and generation of process boundary excursion records in real time.
    Learn more
  • PAS Automation Integrity
    Product

    PAS Automation Integrity™ collects and contextualizes OT/ICS configurations from the sensor to the cloud and automates change management.

  • PAS TuneWizard
    Product

    PAS TuneWizard™ implements effective tuning to ensure optimal and robust control loop performance

  • PAS IPL Assurance
    Product

    PAS IPL Assurance® gains visibility into the performance of your Independent Protection Layers (IPL) to ensure your operations are safe to run.

    • ×
      Partial autonomy
      Trip reporting with relevant process trends and event data delivered via email automatically.
    Learn more
  • PAS ControlWizard
    Product

    PAS ControlWizard™ monitors and assesses the performance of all your control loops to improve process safety and reliability.

    • ×
      Partial autonomy
      Automated assessment of control loop performance plantwide with diagnosis and corrective action.
    Learn more
  • PAS Alarm Management
    Product

    PAS AlarmManagement™ helps you implement industry-wide best practices to optimize alarm systems and improve operator effectiveness.

    • ×
      Partial autonomy
      Automated alarm system reporting, metrics, and state-based alarming capabilities drive compliance with ISA 18.2 / IEC 62682 standards.
    Learn more
  • j5 Connectors
    Product

    Connect j5 applications with data historians, CMMS, DCS and engineering data.

  • j5 Work Instructions
    Product

    j5 Work Instructions allows you to manage continuous streams of work instructions and complete any task productively and effectively.

  • j5 Framework
    Product

    The j5 Framework is the heart of j5 Operations Management - a tested operations management solution that enables companies to bring multiple operational processes under one umbrella with searchability, connectivity and spreadsheet-like configurability.

  • j5 Control of Work
    Product

    Provides an effective, consistent and visual interface for the management and control of permits, isolations and certificates

  • j5 Management of Change
    Product

    The j5 Management of Change application provides a logical and intuitive means of recording MOC events. It gives accredited stakeholders the ability to create MOC records, control the processes around these records and effectively manage the changes through having complete visibility at every step of the process.

  • j5 Operations Logbook
    Product

    j5 Operations Logbook allows you to record, track and manage events within industrial operations departments consistently and efficiently, on both web browsers and mobile devices.

  • Action Management
    Product

    The j5 Action Management application allows users to effectively monitor and complete tasks with clean dashboards, reports and email notifications that are customized to each user, job role or action source.

  • j5 Standing Orders
    Product

    j5 Standing Orders allows you user to communicate, distribute and track instructions on a digital platform, with an audit trail of who has received and acknowledged them.

  • j5 Shift handover
    Product

    Achieve consistent, safe and fully informed shift handovers, improve communication and reduce the risk of hazardous incidents.

    • ×
      Human-Assisted autonomy
      Automatic data collection incorporated into shift handover work processes to reduce errors and simplify communications.
    Learn more
  • j5 Operator Rounds
    Product

    Digitalise Manual Data Collection during Operator rounds allowing personnel to collect a sequence of measurements or observations according to a predefined plan.

  • j5 Incident Management
    Product

    Built with IndustraForm® technology, the j5 Incident Management application delivers controlled, consistent management of incidents and near-miss tasks across all departments in the enterprise in a configurable, easy-to-use web interface.

  • AKMS
    Product

    Expedites the digital transformation of paper-based, high-risk operational procedures and work processes while enabling organizations to easily manage, govern and distribute the up-to-date critical operational content field workers require to keep operations running optimally and learn faster. 

  • Product

    j5 Shift Operations Management provides a tested operations management solution with spreadsheet-like configurability.

    • ×
      Human-Assisted autonomy
      Operational automation contributes to error reduction and data ommissions while streamlining communications.
    Learn more

 



Operations and Maintenance FAQs



  • What are the functions of an operations and maintenance department?
  • What is the relationship between operations and maintenance?
  • What is operations and maintenance in construction?

    Operations and maintenance in construction refer to post-construction activities, including facility handover, asset management, routine and emergency maintenance, safety compliance, energy efficiency measures, budgeting and meticulous documentation. These efforts are crucial for extending the facility's life, optimising performance, ensuring safety and sustainability and enhancing the constructed asset's functionality and longevity.



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